Sample on the road / not in the system

Your sample is on the way or not yet in the system

You have scanned your QR-Code or entered your UUID and you see “Sample on the way / not in the system”.

As a rule, samples reach the laboratories within a day. Prioritized in the laboratory processes are samples from patients who have shown symptoms of disease when the sample is collected. If you were apparently or according to your information healthy, the time until the result can therefore be extended in individual cases up to 3 working days.

• Our “My Lab Result” service does not work with arbitrary QR-Codes. Only the QR-Codes of partner laboratories can be processed further. Please check that the note given to you at the time of sample collection does indeed refer to www.mein-laborergebnis.de.
• If you continue to see this message after 3 business days, please contact your sample collection center.